Digital transformation at Nestle is all about Business Results.

ARC Advisory Group has been following the digital transformation plans of businesses through surveys and analyses over the past 5-to seven years. The data is compiled, and the top 25 worldwide industry leaders in digital transformation across many industries and regions were recognized. The ARC’s Industrial Digital Transformation Top 25 report highlights businesses that successfully integrate digital technologies into all aspects of their business, radically changing their operations and delivering benefits to their clients. They all share a common goal: the use of digital technology to improve the capabilities of their businesses and improve their results, which gives them an advantage over their competitors in challenging global conditions.

The business world has seen a lot of turmoil and uncertainty over the past two years. The pandemic has pushed businesses to speed up their digital transformation plans and adapt to evolving demands quickly homepage. Only businesses that implemented digital transformation strategies could thrive and endure. Digital transformation has become the central point of all business-related conversations. It accelerates the capability for the boundaries between organizations and physical spaces to be re-established to create in real-time, engage teams, and facilitate collaboration. While some organizations shifted their efforts in digital transformation to combat the outbreak, everyone was in some form of planning and is looking toward the future.

In this study, the term “digital transformation” has been described as “The Integration of technological advances across all aspects of business that fundamentally alters how companies function and offer value to customers. The company is usually required to improve and innovate in various areas, including the use of disruptive technologies, digital as well as leadership and culture, operational agility, employee engagement and customer experience, social, environmental and governance, and the performance of competitors.”

The tenth instalment in a series of blogs about the top players in digital transformation.


Digitalization is a key element of Nestle’s business, from internal operations and external interactions. The company is moving forward by becoming a data-powered business. Digital transformation is driven by business and consumer-focused. This is a result of using analytics and automation (all factories have robots that collaborate) as well as artificial intelligence and electronic commerce. The IT department is an integral part of the digital transformation process providing value to the company, not just IT services and systems that achieve operational goals. The digital transformation strategy is called Vision2Life and is based on four major objectives: create value for those who use IT services; function as a global IT team but with local knowledge; integrate the management of products with business stakeholders and turn IT into an important technology component, and not just a service supplier. The company’s transformation can be seen in many ways, including leadership technology, culture and ESG. Everybody from manufacturing, procurement, and sales and marketing is involved. Nestle can support more than 1 million transactions daily through a variety of applications worldwide and locally. Digital change at Nestle is all about business results that include increasing capacity, reducing costs, and increasing the quality and accessibility of goods. The ability to empower people with data to make better decision-making is at the heart of the company’s culture.

Next Step

ARC will continue to conduct research into all aspects related to digital transformation to discover more about what’s working and what’s not in the pursuit of companies’ specific digital transformation initiatives. It is expected that the Industrial Digital Transformation Top 25 report will be published every year. This being our first publication, your input is crucial to research different approaches and methods to improve our methods to identify the most successful digital transformation projects and assist the industry in general digitally transform. This report is the result of an idea that grew over time and was sparked by numerous interactions with users, their issues, and the research conducted by ARC Team members.